Most retention tactics make it harder for a business to achieve profitable growth in the future. Here’s why, and what to do instead.
The Acquisition v Retention model of marketing is wrong. There are really three phases in the lifecycle: Acquisition, Nurture and Retention.
eCommerce Merchandising has always been about bridging the gap between customer preferences and what you’re selling.
If you like what you’ve read on this website and you want to make your marketing more effective, you should hire me.
What makes a brand successful? It depends on who you ask…and who is holding the purse strings.
There’s a better way to increase email revenue. You need a strategy that works today and increases your future email sales potential.
Not every “brand” is really a brand. Some are simply products that have achieved product channel fit. Here is how to distinguish the two.
Want to improve your customers’ lifetime value? Then you need to acquire better customers.
What if there was a different way of understanding your business that would give you more confidence in achieving your goals?
Why is it so challenging to break past the $20M revenue milestone? Read on to find out.